“Feeling is what you get for thinking the way you do”. – Marilyn Vos Savant
Author, coach and all-around wise man Steve Chandler forwarded that quote to me. It really got me thinking. (Which I was careful about…) What are the “feelings” that are most useful to my business, and which feelings are detrimental to my business? And what thoughts trigger those feelings?
When I was younger, I knew a guy – I think we all knew this kind of guy – that won everything. He was “good” at anything he tried. I played him in air hockey once. Now I was pretty good, I had a friend who had a table in his basement and we played a lot. But this guy ALWAYS won everything. And I didn’t. So I was worried. He wasn’t. He was going to win, and he knew it – and I knew it too.
Can you guess what happened? That’s right – he won.
Why – because he was better? Maybe. But I think it was because we both already knew the outcome, and we only had to play it out. My mindset was on losing. His was on winning. I didn’t stand a chance. Looking back on the experience, I felt weak and insecure. I felt afraid. I’m guessing that he felt none of those things.
Many years ago I was in a new business pitch for a major client. Our greatest challenge was that we never quite found “the idea”. We were heading in to a pitch that we didn’t feel prepared for. Our idea was good, it would have served the client very well, but none of us on the team felt it was our best work. Then as we were setting up for the pitch in our client’s offices, we could hear our competitor pitching in the room next door. Lots of laughter, engagement and joy sounds coming from that room.
Already “feeling” insecure, we began to spin stories of doom. We convinced ourselves that our competitor had the upper-hand. By the time the client entered our room, we were done for. We lost that pitch – as you might imagine. Nothing in our demeanor showed us as winners. We lost – in our minds – before we ever opened our mouths.
How does that relate to business today? What we think about our businesses sets us up for how we feel about our businesses. How we feel dictates our experience in our business. Getting to the root of the issue, we need to manage and direct our thinking in order to have the experience we are looking for in business.
When left to our own devices, we tell ourselves stories about our own business. Stories we call “fact”. Things like: “The market is tapped out, there are no more customers here”, “That’s as good as it gets in this economy…”, “We can’t handle any more business if we got it…”
These are real-life stories I’ve encountered with clients. None of them true, by the way. We disproved each of them. The truth was always more open and filled with possibility than the lies they were telling themselves. Once discovered, the truths created a far different set of feelings, and a very different experience of their businesses.
That’s where a Coach comes in. A good coach will partner with you and help you identify the stories that you make up, replace them with truth, and then hold you to the truth. A coach can help you transform the experience that you have in your business. If you don’t have a coach, I recommend that you get one right away.
Do you have the experience that you want in your business?